Product Management Leader

PRODUCT MANAGER

Product leader with 15+ years of experience building B2B/B2B2C SaaS products in FinTech, LegalTech and PropTech startups and high-growth companies. Completed an AI/ML product management live course with #2 rank in class. Seeking a foundational Product role, building 0-to-1, with the possibility of applying ML to solve a real business problem while positively impacting lives.

Skills: Product Roadmaps & Prioritization | Cross-functional Team Leadership | User Research and Insights | Agile | Infinite Learner | Collaboration with Engineers on Delivery | AI / ML | API integrations

Professional Development:

AI/ML Product Management Course with Jyothi Nookula (Netflix Product Director, ex Meta) 2023

EXPERIENCE

VP, Product | TixTrack 2023 - Present

Delivering innovative cloud-based ticketing for the performing arts, specializing in reserved seating

● Lead cross-functional teams, including Senior Product Managers, Designers, and Quality Assurance, fostering collaboration to deliver high-impact products

● Drive the strategic roadmap for a B2B2C reserved seating platform, serving Broadway, West End, and other performing arts clients across the US, UK, and Australia

● Developed user-centric features enabling ticket transfer and exchange post-purchase, enhancing customer satisfaction and flexibility

● Introduced season tickets MVP to enable clients to sell bundled tickets for entire seasons, projected to increase revenue by 300%

● Established scalable product release processes, incorporating UAT and iterative feedback loops, resulting in 50% reduction in delivery errors

● Guided the design team towards data-driven UX decisions, aligning with business KPIs

Product Lead | Point Digital Finance (Andreessen Horowitz) 2020 - 2022

Leading the anti-debt movement by helping homeowners unlock equity in their homes without borrowing

● Automated underwriting and title review workflows, reducing manual processing time by 25%, and enhancing operational efficiencies

● Led API integrations with Title vendors taking into account considerations such as timeouts, document mapping, UI updates, fallback to manual orders, roles and access, etc.

● Owned all products for the Processing, Closing, Funding, and Servicing functions for the Home Equity Investments product

Senior Product Manager | Jemstep by Invesco 2016 - 2020

Digitizing and widening access to financial advice

● Launched a new product for Key Investment Services ($2.55 billion in assets) to convert retail banking clients to a new digital wealth management offering resulting in 18% conversion rate

● Scaled the product to additional enterprise customers including Citibank, Infinex and BMO

● Led the direction and design of a new platform capability to reduce implementation time of new customer instances by 98% leading to cost savings

Product Manager |Relativity 2014 - 2015

Helping users process and review relevant data to produce in court during litigations and internal investigations

● Built the Processing software from the ground up enabling Relativity to maintain its E-Discovery leader status in the Gartner Magic Quadrant

● Owned the roadmaps for Relativity Processing and Relativity Imaging, delivering key outcomes

● Led the development of Telemetry to collect, measure and transmit data, allowing users to proactively monitor the state of the product and detect any potential issues before they occurred

Lead Product Manager | Belvedere Trading LLC 2009 - 2013

Software Engineer | Belvedere Trading LLC 2006 - 2009

Optimizing proprietary technology and risk management capabilities to capitalize on marketplace inefficiencies

● Minimized the newly traded product setup effort from several hours to 20 minutes by utilizing SQL

● Led the vision and design analysis of the core option pricing model and related applications from idea generation to quality assurance to deployment and delivered to 32 trading products in two years

● Created and implemented a deployment process that helped reduce production issues, improved software quality, and reduced production support calls by 25% in three months

● Transitioned from Engineering to the firm’s first Product Manager and successfully built a new team through hiring, training, and mentoring four Product Managers, two Quality Assurance Analysts, and two Release Managers

● Designed and developed many applications using C# on .NET platform

EDUCATION

MS, Computer Science and Engineering, Purdue University 2005

BS, Electrical and Computer Engineering, Purdue University 2004

Other Courses: Learning how to learn | RESTful APIs | Data Analytics | Management Training Program | Pragmatic Institute Certification

ACTIVITIES AND COMMUNITY INVOLVEMENT

● Consistently participate in local product meetups and talks in Silicon Valley, gaining insights from industry leaders like Marty Cagan, Gibson Biddle, and Christina Wodtke

● Contributing member of Invesco Women’s Network, frequent event chair and volunteer, and Relativity Women of the Workspace group planning committee member

● Volunteered in a 10-week Spark Mentorship program at Relativity, mentoring a pre-teen girl to help build her confidence and teach her valuable new skills

● Startup Weekend Chicago participant to develop essential entrepreneurial skills

● Tutored math to underprivileged children at Mercy Home for Boys & Girls, resulting in significant improvements in their ACT scores

Volunteered to build bicycles and paint school walls for young children in need